Responsible Gaming at 96bd

What is Responsible Gaming?

Responsible gaming means participating in online gambling as a form of entertainment while keeping it within healthy boundaries. At 96bd, we recognize that while the vast majority of our players in Dhaka, Chittagong, Sylhet, and across Bangladesh enjoy our platform without issue, a small number of people may develop problems related to gambling.

That is why we have built a comprehensive suite of player protection tools directly into the 96bd platform. These are not just checkboxes — they are real, practical features that any registered player can activate immediately from their account settings to manage how they interact with our games.

Gaming at 96bd is intended purely as entertainment. It should never be viewed as a way to make money, solve financial difficulties, or recover losses. Every player deserves to enjoy our cricket betting, live casino, and slots offerings in a safe and responsible environment.

Our Player Protection Tools

Setting Your Deposit Limits

One of the most effective ways to stay in control of your gambling is to set a hard cap on how much money you deposit into your 96bd account over a given period. Our deposit limit feature lets you choose a daily, weekly, or monthly ceiling in Bangladeshi Taka.

Limits take effect immediately when you reduce them. If you wish to increase a limit, a mandatory 24-hour cooling-off period applies — this delay is intentional and designed to prevent impulsive decisions made in the heat of the moment.

• 1 Log in to your 96bd account and open Account Settings.
• 2 Navigate to the Responsible Gaming section.
• 3 Select Deposit Limits and choose daily, weekly, or monthly.
• 4 Enter your preferred limit amount in BDT and confirm. The limit is active immediately.

Time-Out and Self-Exclusion

Sometimes the best course of action is to step away from gaming entirely for a period of time. 96bd offers two distinct ways to do this, giving you flexibility based on whether you need a short break or a longer, more permanent separation.

Self-Exclusion: This is a more serious, longer-term commitment. You can request self-exclusion for a minimum of 6 months or permanently. Once activated, this cannot be reversed during the exclusion period — your account will be suspended and you will be unable to create a new account using the same personal details.

To activate either option, contact our support team directly via live chat or email. The process is straightforward, confidential, and takes effect within a few minutes of your request being processed.

Warning Signs of Problem Gambling

Recognizing the early signs of a gambling problem is the first step toward getting help. If you notice any of the following patterns in yourself or someone you know, we strongly encourage you to reach out for support immediately.

• Spending more money or time on gambling than you intended or can afford.
• Chasing losses — trying to win back money you have already lost by gambling more.
• Neglecting work, family, or other important responsibilities because of gambling.
• Feeling anxious, irritable, or restless when you try to cut down or stop gambling.
• Borrowing money, selling possessions, or taking loans to fund your gambling.
• Lying to friends or family about how much time or money you spend on gambling.

Remember: these patterns do not make you a bad person. Problem gambling is a recognized condition that can affect anyone. The most important thing is to acknowledge it and take action — 96bd's support team is here for you.

Protecting Young Players

96bd has a zero-tolerance policy toward underage gambling. Every player must confirm they are 21 years of age or older during registration, and we reserve the right to request supporting documentation at any time to verify age. Accounts found to have been registered by individuals under 21 will be immediately closed and all funds returned to the payment source.

If you share a device with younger family members, we recommend using device-level parental controls to prevent access to gambling websites. Many Android and iOS devices offer built-in screen time management and app restriction features that can help limit access.

Our Commitment to Safe Play

At 96bd, responsible gaming is not a legal formality — it is a core part of how we operate. Our platform is built with SSL encryption to protect your financial data, and all games use certified Random Number Generators (RNG) to ensure fair play outcomes for every bet placed by our Bangladeshi players.

We maintain strict anti-fraud and anti-money-laundering standards. All player transactions — whether through bKash, Nagad, Rocket, Upay, or bank transfer — are monitored for unusual activity. Our KYC (Know Your Customer) process ensures that accounts are used only by their rightful owners.

We are continuously reviewing and improving our responsible gaming framework with input from player feedback across Bangladesh. Your safety and wellbeing come before any commercial consideration — this is a promise we stand behind every day. If you feel our current tools are not enough to protect you, please contact us immediately and we will work with you personally.

Responsible Gaming — Common Questions

Need Help? Contact Our Support Team

If you are concerned about your own gambling or the gambling of someone you know, do not hesitate to reach out. The 96bd support team is trained to handle responsible gaming requests with sensitivity and confidentiality. You are not alone, and reaching out is always the right decision.